Every repair request sorted, prioritized and answered.
Tenant messages and photos are read, categorized by urgency and trade, matched to a vendor, and acknowledged within minutes.
Plumbing
Prairie Plumbing, can attend 2 pm
Hi, thank you for letting us know. A plumber is booked for 2 pm today. If water is still coming through, shut off the supply under the sink and call our emergency line.
Illustrative interface, sample data. Built around your systems on a real project.
From your data to a decision your team approves.
In
Your documents and systems
We connect to the inboxes, portal and work-order system your team already uses.
Each request is categorized, ranked by urgency using your rules, and matched to a vendor and time window.
A coordinator approves the dispatch and the tenant reply, and repeat issues are tracked by unit.
Out
Your team reviews and approves
Requests arrive by email, text and portal. Urgent leaks sit in the same queue as light bulbs until someone reads them.
What your team gets
Urgency and trade for every request
Suggested vendor and time window
Drafted tenant acknowledgements
Weekly cost and repeat-issue summary
Can it dispatch vendors on its own?
Only if you want it to. Most clients start with suggestions that a coordinator approves.
How does it judge urgency?
Using rules you set, such as water, heat, safety and access, plus the details in the message and photos.
What about tenant privacy?
Messages stay in your own environment, on-premise or in a dedicated Canadian-region cloud.
Pairs well with
Customer service09Support inbox assistant
Each message is read, matched to the right order and policy, and answered with a draft your team can approve in one click.
Supply chain05Logistics and dispatch
Carrier tracking and order data are watched together, so stuck or delayed shipments surface early and customers get a clear update.
- Construction and industrial08
Safety and compliance packages
Safety packages, permits and subcontractor paperwork are checked against your required list, with expired or unsigned items flagged and follow-ups drafted.
Have a workflow like this?
Tell us what slows your team down. We will tell you honestly whether software can help.